Privacy Statement
This page states the Privacy Statements for the SG Food Makers site.
This is a Government of Singapore (“we”, “our” or “us”) website, jointly launched by EnterpriseSG and the Singapore Food Manufacturers' Association.
When you visit this website, we may collect, handle and disclose personal information about you (“Personal Data”). This includes information related to you as an individual as well as non-personal information provided by you through your use of this website.
By using this website, you agree and consent to our collection, use and disclosure of Personal Data according to the terms and conditions of this Privacy Statement.
Examples of Personal Data may include your public IP address, full name and address, email address and location data.
All Personal Data are electronically stored and transmitted using secure systems.
This website may contain links to third party, non-Government sites whose data protection and privacy practices may differ from our practices. We are not responsible for the content and privacy practices of such other websites and encourage you to read the privacy statements of those sites.
1. Personal Data Processed by the SG Food Makers site
1.1 Browsing Our Website
When you browse the SG Food Makers site, your browser provides us with the necessary data for the website to be displayed. Such data includes:
Your public IP address
Date and time of browser request
GMT difference
Webpage(s) visited by you
HTTP status code
Amount of transferred data
Referrer URL
Type of browser
Browser version and language
Operating system and interface
Screen resolution
Language settings
This data is processed by us to ensure that our website is stable, safe and functional. We may also use cookies across our website to improve your user experience. You may enable or disable cookies under your settings.
1.2 Automatic Collection of Information From You Through Technologies
(a) Analytics Tags: Analytics Tags are used by us to analyse the effectiveness of the functionalities and features of the Services and user preferences relating to the Services in order to improve general user experience. We may use information collected through such analytics tags in combination with your Data (such as transaction history and demographic information) to better understand more about the profile of our users.
(b) Cookies: Cookies are small data files which are sent to your browser or Device to store and track information about you when you access or use the Services. Cookies are also used to improve and maintain the functionality of the Services, and to track information such as the number of users of the Services, their frequency of use, the profile of the users and other similar information relating to the use of the Services. While these cookies can tell us when you access and use the Services, they cannot read data off your hard disk. Not all cookies collect personal data and you may configure your preferences and settings to reject the use of cookies. However, this may mean you may not be able to take full advantage of the Services, including the features or the functionalities of the Services.
(c) Server Logs: Server logs are files and records of activity created by the Device that you access or use the Services from. For example, a web server log may record a history of page requests whereas other logs may record errors, access attempts or other information about your Device, such as your IP address or your Device’s cookie settings. We collect and retain such server logs for administrative, security and troubleshooting purposes.
(d) Device information: Information relating to your Device such as its model, type, operating system and other technical attributes.
1.3 Contacting Enterprise Singapore/Providing Feedback
When you contact us or provide feedback on our website, or Enterprise Singapore’s form, we may collect your Personal Data. Such Personal Data may include your name, email address and any other Personal Data provided by you to Enterprise Singapore so that we may respond. We may share your Personal Data with other Government agencies where necessary, to serve you more efficiently and effectively, to the extent that such sharing is not prohibited by Singapore law. We will not share, sell or rent your Personal Data to third party non-Government entities, except in instances where such entities have been authorised to carry out specific Government services.
If you had previously given Personal Data to Enterprise Singapore or other Government agencies, this might be auto-populated. This saves you the trouble of repeating previous submissions. If the data is out of date, please update it. We will retain your Personal Data where necessary to serve you effectively.
1.4 Whistle-Blowing
We may process your Personal Data if you raise any concerns under our Whistle-Blowing Framework in order to report possible improprieties (e.g. fraud, corrupt conduct, questionable practices, or adverse behavior) involving Enterprise Singapore employees and/or our business partners.
2. Recipients
2.1 Personal Data may be transferred to relevant government agencies for processing, as described in Clauses 1.2 to 1.4, but only when such transfers are not prohibited by law.
3. Storage of Personal Data
3.1 Personal Data collected by Enterprise Singapore will be stored for as long as it is needed for the relevant purposes set out in Clause 1.
4. Your Rights
4.1 You may request for access to your Personal Data provided to and stored by Enterprise Singapore, if it is not exempted by law. You may also ask us to correct an error or omission in your Personal Data. Where justified, you may request for your Personal Data to be removed or restricted in processing. You may withdraw consent for your Personal Data to be processed at any time, without affecting any data processing activities that might have taken place before you withdrew consent and without affecting any other existing legal justification of the data processing activities. To exercise the above rights, please email Enterprise Singapore at marketing@enterprisesg.gov.sg.
5. Cookies on this website
5.1 This website uses Google Analytics, cookies and similar technologies to distinguish you from other users and to analyse user behaviour and interaction on our website. These technologies help us enhance user experience on our website.
Your browser automatically sends certain information to Google Analytics and Adobe Analytics. Cookies are used to collect information on how visitors use this website. The information may be collected anonymously and used to report on the number of visitors to this website, where they have come from, and the pages that they have visited.
Google Analytics cookies are valid for up to two years or unless you clear your cookies.
6. Privacy Statement Updates
6.1 This Privacy Statement may be revised and updated from time to time at Enterprise Singapore’s sole discretion. Any new updates will always be posted on this webpage and we will try, but are not obliged, to give notice of significant changes in the Privacy Statement. Please check for updates to this Privacy Policy each time you use our website. If you disagree with the changes, please discontinue use of our website. If you continue using this website after changes to this Privacy Statement have been made, such use will constitute acceptance of the updated Privacy Statement.
7. Contact Us
7.1 Please contact Enterprise Singapore at marketing@enterprisesg.gov.sg if you have any enquiries or feedback on our Privacy Statement, data protection policies and procedures. You may also contact us if you need more information on, or access to, data that you had previously provided to Enterprise Singapore.